Developer portals
Publish product pages, docs, pricing, and subscriber self-serve flows.
Publish product pages, docs, pricing, and subscriber self-serve flows.
A developer portal is where subscribers understand and operate a product. It turns the product model into a customer-facing experience.
Subscribers use portals to:
The portal should make the first successful API call obvious.
Every product page should answer:
| Question | Example answer |
|---|---|
| What does this API do? | "Generate weather forecasts from a location." |
| Who is it for? | "Teams embedding weather into apps." |
| How do I authenticate? | "Use your subscriber API key as a bearer token." |
| What does it cost? | "Starter includes 10,000 requests per month." |
| What happens when I exceed limits? | "Requests are denied unless your plan allows overage." |
Product docs should focus on the product API, not the Farther Shore platform. Good product docs include:
Plan labels should match what subscribers see in billing and API errors. If a
plan includes 100,000 requests / month, use the same meter name and unit in
the docs.
Whenever possible, let subscribers handle the common path without support:
Support should be reserved for account and product questions, not basic access setup.